Customer Service
That Keeps On Going

Once just a dream, your home is now a beautiful reality.

Although it may seem that we are at the end of our journey, it really is just a new starting point. Your Silverton home warranty is a promise of our continued partnership and is one more reason we consistently earn one of the highest customer satisfaction ratings from our clients. Your new home’s warranty actually includes multiple areas of coverage and we want you to understand how they work.


This is your “bumper-to-bumper” warranty, the one that guarantees every aspect of your home for an entire year.  This coverage offers you total peace of mind since most problems, if you have any, will show up within the first twelve months.


A home building warranty is only as good as the builder standing behind it. Building homes in some of the same communities for over 25 years can only be accomplished by providing a product that stands the test of time and built by a company that stands behind their product. A lot of builders will outsource their warranty by utilizing a third party warranty service, at Silverton we have in-house warranty specialist to give attention to any warranty and punch items. Silverton’s warranty specialist is an industry expert and dedicated team member of over 15 years, always willing to go the extra mile and armed with a thorough knowledge of our building materials and subcontracts.

Ask around, talk to the local real estate community and you’ll find that Silverton homes are known to demand a premium on the resale mark Save et. You’ll find that local listings often highlight the Silverton brand when marketing a Silverton resale.


Think of this warranty as covering the bones of the house, such as the foundation and framing. While the Silverton Builder Warranty covers just about everything for 12 months— both skeleton and skin, to extend the analogy — the Structural Warranty continues to cover the skeleton for years to come.  At Silverton Custom Homes, we think of our homeowners as family and those ties don’t come with expiration dates. We always want to do the right thing and value our old-fashioned integrity.